Join us as leading industry analyst and author Ted Schadler of Forrester Research describes how mobile brings deep and profound change to how employees and customers live, work, and engage. Drawing on research and trend data from his new book, The Mobile Mind Shift, Ted will discuss how firms can harness smartphones and tablets to empower employees in their mobile moments of customer engagement and workforce productivity. Ted Schadler, Forrester Vice President, has over 26 years of experience in the technology industry. His primary focus is on the effects of disruptive technologies on customers and employees. He is an expert advisor on mobile strategy; workforce technologies, including smartphones, tablets, and their impact on productivity; social business and collaboration tools; and the consumerization of IT.