The Sales Transformation Journey at BT-A Salesforce/Siebel coexist solution

ABOUT

Join us to hear how British Telecom (BT) has empowered its customer facing teams with Salesforce by wrapping it around Siebel to give an agile, optimal user experience. Learn how they have combined Siebel and Salesforce functionality by migrating all opportunity management leveraging TAS sales methodology with the Dealmaker app. Accounts and Contacts are synchronized between Siebel and Salesforce, integrating the order management process. The results; Improved customer support, agile technology that supports the pace of change, and staff who are much more efficient, effective, and happy!