The Internet of Connected Products (IoCP) has untold potential for how businesses connect to their customers. Companies can become far more intelligent about the world their products exist in and customers can get much better service by being offered solutions even before they are aware they need them. Join us as we cover the tangible business value attached to IoCP, the multitude of use cases that can be utilized, metrics that drive Key Performance Indicators (KPIs) with IoCP, and real world examples of customer success utilizing Salesforce to drive revenue with IoCP. You'll learn how to demonstrate ROI and drive an effortless customer experience, while yielding bottom line business results.