Developing and executing an end-to-end Adoption Strategy is key to the long-term success for any CRM/Salesforce implementation. Join us for this interactive session to learn what the critical components for a sustainable and successful Adoption strategy are. In this session you will gain "real world" insights into best practices process, tips and tricks, and learn what tools and tactics are being utilized by other success customers to drive Salesforce adoption. This session will also cover other critical-to-quality adoption topics, such as developing a framework for measuring your organization's overall maturity, implementing change management tactics, project prioritization, capturing the voice of the customer, and measuring CRM-tangible benefits for your organization.