Using Customer Success to Grow Customer Lifetime Value (LTV)


A new paradigm known as Customer Success Management (CSM) is exploding in popularity among business-to-business (B2B) enterprises. Boosting customer retention requires comprehensively managing the satisfaction and success of customers, keeping all health metrics up to date, and moving proactively when warning signs appear in any given account. Join us to learn best practices on how to leverage customer usage data to manage an effective customer success program. #partnerforce